Operational and administrative tasks are often the most time-consuming and frustrating aspects of running a small business, especially a dental practice. Dentists and dental staff can easily spend several hours each week on tasks that are not patient-related, such as billing and coding, scheduling, confirming appointments, and more.
One way to free up time for patient care is to outsource some of these non-clinical tasks. And this is where call scheduling software comes in. With this, you can automate many of the time-consuming tasks associated with scheduling patient appointments.
As a result, you get happier patients and a more lucrative dental practice. Need more convincing? Here are seven benefits of using call scheduling software.
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Reduce Overdue Patients
There are many reasons why people may be overdue for dental care. Some may not have access to dental insurance or affordable dental care. Others may fear the dentist or put off their dental appointments because they don’t think they need it.
For dentists, that means low case acceptance rates and a lot of lost revenue. However, you can reduce overdue patients by using call scheduling software.
With call scheduling software, you can track which patients are overdue for dental care. This way, you can follow up with them and get them in for an appointment.
Reducing the number of overdue patients can be a challenge, but it’s worth it if it means it’ll improve your bottom line. By using call scheduling software, you can make sure that your patients are getting the care they need and that you’re getting the revenue you deserve.
Never Miss A Customer Call
Every call a dental office receives is worth a lot in revenue. That’s because every call has the potential to turn into a new business. Even if the caller isn’t interested in becoming a patient, they may know someone who is. So it’s essential to treat every call as an opportunity.
However, not all dental office staff are trained to handle calls in a way that’s both professional and effective at generating new business. And sometimes they may miss a call altogether because they’re too busy with other tasks.
That’s why it’s crucial to have dedicated call scheduling software to handle all of your inbound calls. A team of trained professionals can answer calls promptly, screen callers, and schedule appointments. They can also provide information about your dental practice and services and answer any potential patients’ questions.
Be sure to find one that’s open over weekends and holidays. You don’t want to miss a call because your office is closed!
Verify Each Patient’s Insurance Information
Verifying dental patients’ insurance information can be time-consuming, but it’s necessary. It’s important because if patients don’t have insurance, dentists may not get paid for their services.
With call scheduling software, you can automate the process of verifying dental patients’ insurance information. The software will make it easier to verify insurance and keep track of patients’ appointments. In addition, they have a team of insurance specialists who will help you verify eligibility and benefits.
All of these can save you time and money, and they can help ensure that your patients get the dental care they need. But, more importantly, it’ll help increase revenue and keep your practice running smoothly.
If you’re interested in automating the process of verifying dental patients’ insurance information, check out CallForce’s dental insurance verification services.
Increased Efficiency
By automating the process of booking appointments, coordinating schedules, and sending reminders, you can take a lot of the stress out of managing your dental practice. With call scheduling software, you get to have a centralized workforce management system for your dental office that makes things easier for you and your patients.
You can keep track of all patient information and appointments in one place, and your patients can quickly call to book an appointment or receive a reminder about an upcoming appointment.
Being efficient and organized is key to running a successful dental practice, and a call scheduling software can help you achieve both.
Send Automatic Reminders Before Appointments
Another benefit of using call scheduling software in your dental office is sending automatic reminders to patients. And this ensures that patients don’t forget their appointments, and it can help reduce the number of no-shows.
No-shows can be a big problem for dental offices because they can throw off the entire day’s schedule. As a result, dentists may have to see fewer patients, leading to a loss in revenue.
Final Thoughts
Call scheduling software can help your dental clinic in many ways. It can help you manage your appointments, keep track of patient information, and automate some of your office tasks. These benefits can save you time and money and help you run your business more efficiently.
