Our tips for picking the perfect auto body shop are really pretty straightforward, and they revolve around location, research, diligence, instinct and comparison. While this might sound a bit confusing, we spell it all out for you in the paragraphs that follow.
1. Research
Following an accident, it may seem easiest just to choose the auto body facility suggested by your insurance carrier. But, no matter what the insurer tells you, there is nothing to prevent you from choosing a repair shop that you prefer. Therefore, make sure to do a bit of research prior to making this decision. Take a look at some customer reviews, ask for recommendations from friends, word of mouth marketing is often very trustworthy and see if you can get some names of shops from those you trust.
2. Location
Always try to use a local shop if you can. Most likely, you will be able to find a highly-skilled, qualified independently-operated collision shop very near to your home. Look online and you are sure to find some names. Seek shops that possess OEM certification for the type of car you drive and make sure the shop has a strong record of customer satisfaction. It is frequently the case that smaller shops go above and beyond to ensure that they keep a strong reputation and keep their OEM credentials.
3. Specialism
Some body shops specialise in certain areas such as classic cars. If you are restoring a classic car contact Whites Body Works.
4. Comparison
There is nothing wrong with shopping around for a fair price, even in the realm of collision shops. Write down a couple of prospective facilities and make some calls to secure several estimates. If possible, swing by each shop to observe their practices. After you find a shop that offers fair pricing and quality work, you will be ready to move ahead.
5. Diligence
Asking questions is essential to choosing a body repair shop, and a reputable technician will be happy to answer them. If a body shop employee seems evasive when you ask questions, that is a red flag. Seek a shop capable of handling details with the insurance company including pre-approval of costs. OEM-certified shops are the best in terms of finding the trained staff required for a smooth process.
6. Instinct
If you have any doubts about a given shop, don’t ignore them. Whenever you feel like you are being misled, heed that sense and move on to another shop. Establishing a good relationship with a collision repair team is a smart thing to do, not just for the current repair, but for years afterward, so take the time to do it right.
The above tips can help you select the best auto body shop in town, but there are certainly other aspects of the process you may wish to consider. While pricing surely must play a role, also remember that good work doesn’t always come cheap. While an insurance carrier may attempt to steer you toward their preferred shop, stick to your guns and hold out for the shop you want.
